Last updated: April 2026
Welcome to SCOOTSCOOT. These Terms of Service ("Terms") govern your access to and use of our platform, website, mobile applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
By creating an account, accessing, or using SCOOTSCOOT's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our platform. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
To use our Services, you must:
By using our Services, you represent and warrant that you meet all eligibility requirements.
SCOOTSCOOT IS A TECHNOLOGY PLATFORM THAT CONNECTS RIDERS WITH INDEPENDENT THIRD-PARTY SCOOTER RENTAL SHOPS. WE ARE NOT A SCOOTER RENTAL COMPANY, TRANSPORTATION PROVIDER, OR TOUR OPERATOR.
SCOOTSCOOT does not own, operate, manage, control, or provide scooters, motorcycles, or any vehicles. We do not employ or control rental shop owners, operators, or staff. All scooters listed on our platform are owned and operated by independent third-party rental businesses.
SCOOTSCOOT has no control over and does not guarantee:
Rental shops are independent contractors and not employees, agents, or partners of SCOOTSCOOT. The rental agreement is directly between you and the rental shop. SCOOTSCOOT is not a party to that agreement and has no obligations or liability under it.
Our role is limited to: (1) providing the technology platform to facilitate connections between riders and rental shops; (2) processing payments on behalf of rental shops; and (3) providing customer support related to the use of our platform. We do not provide, supervise, or control the actual rental services.
To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and current.
You are responsible for:
We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason at our sole discretion.
When renting a scooter through our platform, you agree to:
When listing scooters on our platform, you agree to:
You agree not to:
SCOOTSCOOT maintains a shared blacklist system that allows rental shops to flag riders who have caused damage, theft, or other issues. Blacklist entries are visible to all rental shops on the platform. If you are added to the blacklist, your ability to book scooters may be restricted or suspended.
If you believe you have been unfairly blacklisted, you may contact us to request a review. We will investigate in good faith but are not obligated to remove blacklist entries made by rental shops.
Riders are required to verify their identity through passport scanning and selfie upload before they can book. This information is used to confirm your identity with rental shops and maintain trust across the platform. Rental shops verify your passport in person at pickup.
The Scootie Gang is an activity-based social feature that automatically connects riders who participate in shared activities or book at the same locations. Connections are formed based on your activity on the platform, not manual friend requests.
Our social map feature allows riders to see other active riders in their area. By using the app, you consent to sharing your approximate location with other riders on the platform. You can manage your location visibility in your account settings.
SCOOTSCOOT provides messaging between riders and rental shops. You agree to use messaging respectfully and not to send spam, harassment, or inappropriate content. We reserve the right to monitor messages for safety purposes.
SCOOTSCOOT offers an International Driver's License as a supplementary verification document. This document confirms your identity has been verified through our platform and includes a QR code for instant verification by rental shops and local authorities.
THIS IS NOT A GOVERNMENT-ISSUED DRIVER'S LICENSE. It does not replace your domestic driving license or any government-issued permit. You must carry valid government-issued identification alongside this document at all times.
By purchasing an International Driver's License, you agree to:
Licenses are issued for a fixed duration (3, 6, or 12 months) selected at purchase. The license expires automatically at the end of the selected period. Expired licenses cannot be used and must be renewed by purchasing a new one.
International Driver's License purchases are non-refundable once the license has been issued and activated. If there is a technical issue preventing activation, contact us for assistance.
SCOOTSCOOT reserves the right to revoke your International Driver's License at any time if you violate these Terms, are added to the shared blacklist, or engage in conduct that endangers yourself or others. No refund will be issued for revoked licenses.
SCOOTSCOOT is not liable for any accidents, injuries, fines, legal issues, or other consequences arising from your use of the International Driver's License. The license does not provide insurance, legal representation, or protection from local law enforcement. You are solely responsible for ensuring you are legally permitted to operate a motor vehicle in the jurisdiction where you ride.
Daily rental prices are set by individual rental shops and displayed on our platform. When a rider books a scooter, there are two separate payments:
Rental shops keep 100% of their rental price and deposit. SCOOTSCOOT does not hold, manage, or process rental payments on behalf of shops.
The service fee is processed through third-party payment processors at the time of booking. You agree to provide valid payment information and authorize us to charge your payment method for the service fee. Service fees are generally non-refundable unless otherwise stated.
Cancellation policies are determined by individual rental shops and displayed at the time of booking. If a booking is cancelled, the service fee may or may not be refunded depending on the circumstances and timing.
Rental shops may require security deposits, collected directly at pickup. Deposit amounts are set by the shop and displayed on the listing. You are responsible for any damage to the scooter beyond normal wear and tear. Damage charges will be assessed by the rental shop based on repair costs.
YOU ACKNOWLEDGE AND AGREE THAT OPERATING A SCOOTER, MOTORCYCLE, OR ANY MOTOR VEHICLE INVOLVES INHERENT AND SIGNIFICANT RISKS, INCLUDING BUT NOT LIMITED TO RISK OF SERIOUS INJURY, PERMANENT DISABILITY, DEATH, AND PROPERTY DAMAGE.
By using our Services to rent a scooter, you voluntarily assume all risks associated with:
SCOOTSCOOT IS NOT LIABLE FOR ANY ACCIDENTS, INJURIES, DEATH, PROPERTY DAMAGE, OR ANY OTHER HARM ARISING FROM OR RELATED TO YOUR RENTAL OR OPERATION OF A SCOOTER.
You acknowledge that SCOOTSCOOT is not responsible for and has no liability for any personal injury, bodily injury, emotional distress, death, property damage, or any other damages or losses you may suffer as a result of renting or operating a scooter obtained through our platform, regardless of whether such damages result from:
SCOOTSCOOT offers ride protection as part of the booking process. Ride protection is not insurance. It is a limited coverage plan provided by SCOOTSCOOT to help cover certain costs in specific situations. The terms and limitations of ride protection are displayed at the time of booking.
Ride protection does not replace insurance. You are solely responsible for:
SCOOTSCOOT makes no representations or warranties regarding the adequacy of ride protection for your specific situation. We strongly recommend obtaining your own travel and health insurance.
You are solely responsible for:
In the event of an accident, collision, injury, theft, or any incident involving the scooter, you must:
You acknowledge that SCOOTSCOOT has no obligation to provide assistance, support, or compensation in the event of an accident or incident. Any claims must be directed to the rental shop or applicable insurance provider.
You are solely responsible for all medical expenses, emergency services, hospital bills, and any other costs arising from injuries sustained while renting or operating a scooter. SCOOTSCOOT has no obligation to pay for or reimburse any such expenses.
You are liable for all damage to the scooter beyond normal wear and tear, as well as any damage to third-party property caused by your operation of the scooter. This includes but is not limited to:
All rental shops listed on our platform are independent third-party businesses. SCOOTSCOOT does not employ, supervise, direct, or control rental shops or their employees. We do not screen, vet, or verify the qualifications, licenses, or backgrounds of rental shop operators.
Listing a rental shop on our platform does not constitute an endorsement, recommendation, or guarantee of quality, safety, or reliability. We make no representations about the trustworthiness, competence, or legitimacy of any rental shop.
Your rental agreement is directly with the rental shop, not with SCOOTSCOOT. Any disputes, claims, or issues arising from the rental must be resolved directly with the rental shop. SCOOTSCOOT is not a party to the rental agreement and has no obligations under it.
Rental shop listings, descriptions, photos, prices, and other content are provided by the rental shops themselves. SCOOTSCOOT does not verify the accuracy or completeness of such content and is not responsible for any errors, omissions, or misrepresentations.
SCOOTSCOOT is not liable for any acts, errors, omissions, representations, warranties, breaches, or negligence of any rental shop, or for any personal injuries, death, property damage, or other damages or expenses resulting from rental shop actions or failures to act.
All content on our platform, including text, graphics, logos, images, software, and design, is owned by SCOOTSCOOT or our licensors and protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our written permission.
You retain ownership of content you submit to our platform (reviews, photos, etc.). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with our Services.
SCOOTSCOOT and our logos are trademarks of SCOOTSCOOT. You may not use our trademarks without our prior written consent.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Platform Disclaimer:
SCOOTSCOOT IS A TECHNOLOGY PLATFORM ONLY. WE DO NOT PROVIDE TRANSPORTATION SERVICES OR FUNCTION AS A TRANSPORTATION CARRIER. WE DO NOT OWN, OPERATE, MANAGE, OR CONTROL ANY SCOOTERS, VEHICLES, OR RENTAL BUSINESSES. ALL SCOOTERS ARE OWNED AND OPERATED BY INDEPENDENT THIRD-PARTY RENTAL SHOPS.
No Warranties Regarding:
No Responsibility For:
You acknowledge that you use the Services and rent scooters at your own risk. SCOOTSCOOT makes no representations or warranties that the Services or any scooters will meet your requirements or be suitable for your intended use.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SCOOTSCOOT, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES.
This limitation applies to damages arising from:
Maximum Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCOOTSCOOT'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES OR ANY SCOOTER RENTAL SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO SCOOTSCOOT IN SERVICE FEES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100 USD).
Essential Purpose:
You acknowledge that these limitations of liability are an essential element of the agreement between you and SCOOTSCOOT, and that SCOOTSCOOT would not provide the Services without these limitations.
Jurisdictional Limitations:
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless SCOOTSCOOT, its parent company, subsidiaries, affiliates, officers, directors, employees, agents, partners, suppliers, and licensors (collectively, the "SCOOTSCOOT Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees and court costs), arising out of or relating to:
Defense and Settlement:
SCOOTSCOOT reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with SCOOTSCOOT in the defense of any such claims. You may not settle any claim without SCOOTSCOOT's prior written consent.
Survival:
This indemnification obligation shall survive the termination of these Terms and your use of the Services.
Before filing a claim, you agree to contact us at legal@scootscoot.app to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith.
Any dispute arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the State of Delaware, United States, and judgment on the award may be entered in any court having jurisdiction.
You agree that any arbitration or proceeding shall be limited to the dispute between you and SCOOTSCOOT individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in the State of Delaware, United States for any actions not subject to arbitration.
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Services will immediately cease.
You may terminate your account at any time by contacting us. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and SCOOTSCOOT regarding the Services.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.
SCOOTSCOOT shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, or government actions.
If you have any questions about these Terms, please contact us:
Legal Department
legal@scootscoot.appFor general inquiries, visit our Contact page.
By using SCOOTSCOOT's Services, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them. If you do not agree to these Terms, you must not access or use our Services.